Licensed first, launched second.
Zemoon was incorporated in British Columbia in 2023 by a team of payments and compliance operators who had spent the prior decade inside banks, MSBs and crypto exchanges.
The founding premise was narrow: corporate clients moving capital across borders deserved a single counterparty who could execute FX, move money and settle in audited virtual assets — without having to stitch together three different vendors or accept a USDT leg as the price of admission.
The first eighteen months were spent on licensing. FINTRAC MSB registration was completed mid-2023. The Bank of Canada PSP registration followed in late 2024 under the Retail Payment Activities Act framework — making Zemoon one of a small group of PSPs authorised across all four retail payment activities.
Every product decision since has followed the same rule: if a capability cannot be operated cleanly under the registered activity perimeter, it does not ship.
Six rules, written down on day one.
Not a marketing list. These are the operating principles pinned to the wall behind the dealer desk. When a question is close to the line, the principle wins.
Registered activity perimeter first
Every product capability lives inside a registered activity. If it does not fit, it does not exist.
Transparent margin
Clients see the margin before execution. No hidden spreads, no soft markups, no venue rebates.
Named accountability
Every client has a named dealer and a named compliance officer. Escalation goes to a person, not a queue.
No USDT, no exceptions
USDT is excluded at the ledger, custody and onboarding layer. We will lose business over this and still not list it.
Corporate only
We do not build retail products. The entire stack is sized, priced and supervised for institutional flows.
Patient engineering
We ship slowly, settle quickly, and avoid reinventing any primitive that banks have spent a century getting right.